Privacy Policy

Last Updated: June 20, 2025

Regenerate Panama ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website https://go.regeneratepanama.com/ or interact with our services.

By using our services, you consent to the data practices described in this policy. If you do not agree, please refrain from using our website or services.

1. Definitions

• Personal Data: Any information relating to an identified or identifiable natural person (e.g., name, email, phone number).
• Processing: Any operation performed on Personal Data (e.g., collection, storage, use).
• Data Subject: The individual whose Personal Data is processed.
• GDPR: The General Data Protection Regulation (EU) 2016/679, governing data protection in the European Union.
• Controller: The entity determining the purposes and means of processing Personal Data (Regenerate Panama).

2. Information We Collect

We may collect the following data:

A. Personal Data You Provide

• Name, email, phone number
• Medical history (if applicable)
• Payment details (for transactions)
• Communications (emails, calls, inquiries)

B. Automatically Collected Data

• Usage Data (IP address, browser type, pages visited)
• Cookies & Tracking Technologies (see Section 5)

3. Legal Basis for Processing (GDPR Compliance)

We process your data based on:

• Consent (when you voluntarily provide data)
• Contractual necessity (to fulfill services)
• Legal obligations (e.g., medical records retention)
• Legitimate interests (e.g., improving our services)

4. How We Use Your Data

We use your information to:

• Provide and manage our services
• Communicate with you (appointments, updates)
• Process payments
• Improve website functionality
• Comply with legal requirements

5. Cookies & Tracking Technologies

We use cookies (small text files stored on your device) to:

• Enhance user experience
• Analyze website traffic
• Remember preferences

You can disable cookies in your browser settings, but some website features may not function properly.

6. Data Sharing & Third Parties

We do not sell your data. However, we may share it with:

• Service Providers (e.g., payment processors, IT support)
• Medical professionals (if treatment-related)
• Legal authorities (if required by law)

All third parties must comply with GDPR and confidentiality agreements.

7. International Data Transfers

If data is transferred outside the EU/EEA, we ensure adequate safeguards (e.g., Standard Contractual Clauses).

8. Data Retention

We retain your data only as long as necessary for:

• Service provision
• Legal compliance
• Dispute resolution

Medical records may be kept longer if required by law.

9. Your Rights Under GDPR

You have the right to:

• Access your Personal Data
• Correct inaccurate data
• Delete data (where applicable)
• Restrict or object to processing
• Data portability (request a copy in a structured format)
• Withdraw consent (if processing is consent-based)

To exercise these rights, contact us at:

Phone: +323-425-8385
Privacy Officer (via website contact form)

10. Security Measures

We implement:

• Encryption (SSL/TLS for data transfers)
• Access controls (limited staff access)
• Regular security audits

Despite precautions, no online transmission is 100% secure.

11. Children's Privacy

Our services are not intended for children under 16. If we discover we've collected such data, we will delete it promptly.

12. Changes to This Policy

We may update this policy periodically. The "Last Updated" date will reflect changes. Continued use of our services constitutes acceptance.

13. Contact Us

For privacy-related inquiries:

Sortis Business Tower – Suite 4, Panama City, Panama
Phone: +323-425-8385
Website: https://go.regeneratepanama.com/